Legal information

Booking Policy

This page sets out the basic terms that apply to online bookings and enquiries made through the website.

Last updated: 22 March 2026

Appointment requests

The website shows live appointment availability. When you complete the online booking form, the selected time is reserved in the website diary straight away. Tina may still contact you to confirm practical details, suitability or follow-up arrangements.

Session details

Session format, duration, location, fees and any practical arrangements will be confirmed directly with you when the booking is discussed.

Accurate information

Please provide accurate contact details and enough information for Tina to respond appropriately to your enquiry or request.

Changes and cancellations

If any cancellation, rescheduling or payment terms apply to your booking, those terms will be shared with you directly. Tina may also release or adjust a booking if practical arrangements still need to be agreed.

Health and safety

Please share any relevant information before a session if there is anything Tina should reasonably know to deliver support safely and appropriately. Complementary wellbeing sessions are not a substitute for urgent or specialist medical care.

Urgent concerns

If you need urgent medical or mental health support, please contact a qualified clinician, NHS 111 or emergency services rather than using the website contact form.